Remember, if an email looks suspicious, your first step is to check where the email is coming from. If the sender is not using a ‘Cabrillo.edu’ email address, then it has not come from our IT department. There may be shared Google documents on the Cabrillo intranet that require you to enter your Cabrillo credentials to view the document, but we will never ask you to share your credentials over an email. The only time you may be asked to tell IT staff your credentials will be when you have called in for trouble shooting assistance.

There are a few steps you can take to further protect your Cabrillo user account.

1. Do not click on anything within the message or download any attachments the email might have. This is the spammers’ main tactic for accessing your account.
2. Add the email address to the Postini unapproved list. Instructions for using Postini can be found here :
3. If you are using Mozilla Firefox as your email client, there will be a small button reading "Junk" with a small flame on it. Clicking that will alert Thunderbird that the message is spam.
4. Delete the email itself, and then empty your trash. If you are using an email client, log into Correo and empty your Correo trash as well.
5. Consult the Cabrillo IT FAQ page concerning protecting your email:
6. Watch the video on the Cabrillo IT YouTube page concerning protecting your account:

Thank you for your understanding and cooperation.

-Cabrillo IT HelpDesk